Once your parcel is ready to embark on its fragrant journey, you’ll receive a shipping confirmation email complete with a tracking link. Simply click, sip something lovely, and watch your scent glide toward you. If it seems lost in the postal abyss, reach out to us at info@houseofnise.com—we’ll light a scented candle and investigate.

Yes, darling—but only if you act fast. You have 2 hours after placing your order to send us an email at info@houseofnise.com. After that, our dispatch fairies may have already sealed it with love (and a shipping label).

Absolutely. Beauty knows no borders. We currently offer shipping across Europe. Delivery times and shipping costs may vary depending on your location. Please note: if you’re ordering from a country outside the EEA, customs duties may apply—that’s between you and your local border authorities. All orders are shipped from our warehouse in the Netherlands, the land of tulips, bicycles, and now, unforgettable fragrances.

In Europe, deliveries usually arrive within 2–5 business days. Good things (and heavenly scents) come to those who wait.

While we are sad to see our creations parted from their new home, we understand that sometimes things don’t work out. Returns are accepted only for unopened products. To initiate a return, please email us at returns@houseofnise.com within 14 days from the date of delivery and we’ll provide step-by-step instructions.

Unfortunately, due to hygiene and safety standards, we do not offer exchanges. Choosing your signature scent is a sacred ritual—email us if you need help deciding next time. We’re part perfumer, part psychic.

Absolutely. Scent has no gender—it only has energy, intention, and exquisite taste. Our perfumes are designed for souls, not stereotypes.

We don’t play around. All our fragrances are Extrait de Parfum, with a potent 40% perfume oil concentration. This isn’t your everyday spritz—this is olfactory haute couture.

Yes. We never test on animals and our products are entirely vegan. The only beings intoxicated by our perfumes are humans in love (and maybe a few curious pigeons in Amsterdam).

Yes! Sampling is believing. Keep an eye on our Discovery Sets or special offers to find your next obsession before committing to a full bottle.

Indeed. Each perfume comes in a reusable wooden box covered with vegan leather, inspired by Dutch canal houses. It’s as much a keepsake as it is a box — designed to look good on your vanity.

Of course. Just select the “gift” option at checkout and add a personal note. We'll make sure it’s wrapped with the same care and charm you'd give yourself—because generosity should smell fabulous too.